Free Time and Rate Connection

Free time policies work in conjunction with your rates.

How free time supports rates

• Free time defines the cost of container storage at terminals.
• These costs are often included in or referenced by your rate structures.
• Customers need to understand free time limits to avoid unexpected charges.
• Clear free time policies help manage customer expectations and reduce disputes.

Best practice
Reference your free time policies when discussing rates with customers, especially for import shipments where container pickup timing is critical.