Skip to Content
Rate ManagementManaging Existing Rates

Managing Existing Rates

After creating rates, you can manage them from the main Rate tab in the Manage section.

Rate list overview

The rate list displays all your created rates with the following information:

Travel details column

  • Origin city and country code
  • Destination city and country code
  • Departure date
  • Arrival date
  • Transit duration (displayed as a progress bar with number of days/hours)

Movement column

  • Shows the shipment type with icon (FCL, LCL, FTL, LTL, Air).

Status column

  • Awaiting Approval – Waiting for Portmasters admin review.
  • Published – Admin approved; the rate is live for customers.
  • Rejected – Admin rejected (with option to edit and resubmit).

Special column

  • Make it special – Submit this rate as a special offer with promotional pricing or featured visibility.
  • Awaiting Special – Special offer request has been submitted and is waiting for Portmasters admin approval.
  • Special – Special offer has been approved by the admin, and the rate is now featured as a promotional offer to customers.

Action column

  • Details – View complete rate information.
  • Edit icon (pencil) – Modify rate details.
  • Delete – Delete the rate by clicking on the trash icon.

Editing a rate

  1. Locate the rate in the list.
  2. Click the edit icon (pencil) in the Action column.
  3. The rate form will open with all existing information populated.
  4. Make your desired changes.
  5. Click through to preview.
  6. Click Save to update the rate.

Deleting a rate

  1. Locate the rate in the list.
  2. Click the delete icon (trash) in the Action column.
  3. Confirm the deletion when prompted.

Note
Deleted rates cannot be recovered. Ensure you want to permanently remove the rate before confirming.

Publishing rates

Rates must be published to become visible to your customers:

  • Newly created rates may require approval before publishing.
  • Once approved, the status will change to Published.
  • Published rates are immediately available for customer booking.
  • You can unpublish rates by editing their status if needed.

Viewing rate details

  1. Click the Details button in the Action column.
  2. A detailed view will display all rate information, including:
    • Complete route information
    • All pricing breakdowns
    • Terms and conditions
    • Container options
    • Validity dates
Last updated on
Creating a New RateRate Status Workflow